Refund Policy

Cancellations & Refunds

• Guests may cancel their booking up to 24 hours before the scheduled check-in date to receive a full refund.

• No refunds will be issued for cancellations made less than 24 hours before the check-in time.

• In the case of a no-show, the full booking amount will be charged, and no refund will be provided.

• All cancellation requests must be submitted in writing via email or through the booking platform used.

Booking Modifications

• Booking changes (such as date adjustments) may be allowed more than 24 hours before check-in, subject to availability.

• Requests made within 24 hours of the check-in date may be treated as a cancellation, and the standard refund policy will apply.

Force Majeure

• Safy Stays reserves the right to cancel bookings due to unforeseen circumstances beyond our control (e.g., extreme weather, property damage, government restrictions). In such cases, guests will be offered either a full refund or suitable alternative accommodation.

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For any questions or to request changes to your booking, please contact us at Santiago.Prosper@Safystays.com